Privacy policy
Effective: 9th August 2025
Eynesbury Press (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
By using our website, you agree to the terms of this policy.
1. Information We Collect
We may collect:
Information you provide — e.g. name, email, phone, postal address, payment details, billing/shipping addresses, account logins, or other details you give us when you contact us, subscribe, or make a purchase.
Information collected automatically — e.g. IP address, browser type, pages visited, cookies, analytics data, device identifiers.
Information from third parties — e.g. if you sign in via a social network, join our mailing list via a partner promotion, or interact with our ads.
2. How We Use Your Information
We use your information to:
Provide and improve our services or products.
Communicate with you, including customer support and updates.
Send marketing communications you’ve consented to (see Section 3).
Process transactions, fulfil orders, and manage accounts.
Personalise website content and ads.
Analyse site performance and user behaviour.
Comply with legal obligations.
3. Marketing & Newsletters
If you opt in to our newsletter or other marketing:
We may send you emails about new products, events, or offers.
You can unsubscribe at any time by clicking the link in our emails or contacting us.
We do not add you to marketing lists without your consent.
4. Third-Party Advertising & Tracking
During marketing campaigns, we may use third-party tools (such as Google Ads, Facebook Pixel, and Instagram ads) to:
Measure ad performance.
Deliver personalised advertising based on your browsing behaviour.
Track conversions from our advertising campaigns.
These providers may collect data using cookies or similar technologies. You can opt out of personalised ads via your browser settings or by visiting:
Google Ads: https://adssettings.google.com/
Facebook: https://www.facebook.com/adpreferences
5. How We Share Your Information
We may share your personal information with:
Service providers — e.g. payment processors, shipping companies, hosting providers, analytics platforms, marketing software.
Business partners — if you’ve consented or if it’s needed to deliver a service you’ve requested.
Legal authorities — if required by law, or to protect our legal rights.
We do not sell your personal information.
6. Cookies & Tracking
We use cookies and similar technologies to:
Remember your preferences.
Improve site performance.
Analyse traffic and measure marketing performance.
You can block cookies via your browser settings, but some features may not work as intended.
7. Data Storage & Security
Your data may be stored in Australia or overseas on secure servers. We use industry-standard measures (e.g. SSL encryption, password protection, restricted access) to protect it, but no method of transmission is 100% secure.
8. Sensitive Information
If we collect sensitive information (such as payment card data, health information, or identity documents):
We only collect it with your consent or when required by law.
It is stored securely and only used for the purpose you provided it for.
9. Your Rights
You can:
Request access to the personal information we hold about you.
Ask us to update or delete your personal information.
Opt out of marketing communications at any time.
To do this, contact us via the details below.
10. Changes to This Policy
We may update this policy from time to time. The “Effective” date at the top shows the most recent update. We encourage you to check this page regularly.
11. Contact Us
If you have questions or concerns about your privacy, you can reach out via out contact us form.
You can also lodge a complaint with the Office of the Australian Information Commissioner at www.oaic.gov.au.